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1. Definitions:
In these terms and conditions the following terms shall have the meanings
allocated to them:
"Activation" means the first time your software client with your username and
password connects to NESMA servers to browse the internet connection.
"Agreement" means these terms and conditions, the Registration Details and the
Technical Requirements;
"Charges" means the charges payable by you for the Service and the Software, if
any;
""Nesma”, "we" or "us" means Nesma Advance Technologies, P.O Box 9260, Riyadh,
11413, KSA.
"Privacy Policy" means the privacy policy governing our use of the personal
information that we collect from you in connection with the Service and set out
on our website at: Privacy Statement
"Registration Details" means the personal information you provide on
registration for the Service and which may be subsequently changed or amended
by you or on your behalf;
"Service" means the Nesma services that provides you with internet access to
the Internet using the Nesma backbone cache and engines
"Software" means the NESMA client software which you download and install on
your computer, and which is required to be used the EazyNet Service;
"Software End User Licence Agreement" means the licence agreement you need to
accept in order to use the Software;
"Start Date" means the date when the Service or any part of it is first made
available to you or when you first start to use the Service, whichever is the
earlier;
"you/your" means the person with whom NESMA is making the Agreement, as
specified in the Registration Details.
2. The Service:
2.1 Registering with the Service and using our Software gives you the
ability to connect to the Internet, subject to Clause 4, using a PC (of
appropriate specification).
2.2 The Service will be provided or procured by NESMA with reasonable skill and
care and in accordance with the provisions of this Agreement.
2.3 If you use the Service for business purposes you agree that you do so
without any conditions, guarantees, warranties, whether express or implied
including but not limited to any warranties or conditions as to satisfactory
quality or fitness for a particular purpose, which are expressly excluded to
the maximum extent permitted by law. You will not hold NESMA responsible for
any loss of profit, business, opportunity, goodwill, reputation, revenue or
savings you expect to make, wasted expenditure or data being lost or corrupted.
Nor will you hold NESMA liable for damages which may or may not have been
foreseeable at the time you entered the contract.
3. Personal Information and Cookies:
3.1 The Registration Details that you provide shall be true, accurate and
complete. You agree to inform NESMA of any changes to your Registration Details
immediately by e-mail addressed to NESMA. If you are not the same person as the
person who pays the Charges, then you warrant that you have informed and have
obtained from the bill payer the necessary consents and permissions for
registering or changing account payment details and to allow NESMA to process
such details.
3.2 NESMA will respect your personal information and undertakes to comply with
all applicable Saudi Data Protection legislation. By signing up for the
Services you consent to our using and/or disclosing your personal data as
follows:
3.2.1 Disclosing certain personal details including account details to a bank,
credit card operator or other payment processor for the purposes of setting up
a continuous payment authority;
3.2.2 Providing or arranging for third parties to provide any part of the
Services including but not limited to customer care facilities and billing,
email and tools and services, which may involve disclosing information about
you to third parties solely for this purpose;
3.2.3 Providing you with communications about our Services, special
announcements including but not limited to instructions, information, changes
to the products, services and prices, organizational and administrative
changes; and Service newsletters that shall include but not be limited to
Member benefits (which are unconditional rewards rewarding Members for their
time with us), competitions and any other relevant information relating to the
provision of our Services, inline with our Privacy Policy, available at
Privacy Statement and
3.2.4 Providing personal data to distributors of NESMA Internet access products
with whom NESMA have a commercial relationship for the purpose of accounting
and auditing.
3.3 Use of your Registration Data will be in accordance with our Privacy
Policy. Our use will however be subject to any preferences you set on the
registration form in which you have provided Registration Details.
3.4 Other than as required by law, or as permitted under this Agreement, NESMA
shall not disclose your Registration Details to any third party without your
permission inline with our Privacy Policy, available at NESMA.
3.5 In order to provide you with the Services, NESMA will attach cookies to
your system that are essential to enable us to identify you as a Member to
understand and facilitate your purchase of the Services. We also use cookies to
ensure that our mailing tools are working correctly. You hereby consent to
receiving the cookies by accepting these Terms of Use. Further details on how
we use the information generated from the cookies is set out in our Privacy
Policy.
4. Nesma's Obligations:
4.1 In consideration of the Charges, NESMA shall provide the Service in
accordance with the terms and conditions of this Agreement.
4.2 NESMA does not accept any responsibility for any defects or errors in
either the Service or the Software.
4.3 You acknowledge that NESMA cannot warrant that the Service will be
interruption free or that the transmission of information through the Service
will be secure. The Service may be suspended for operational reasons (such as
maintenance or Service upgrades) or because of an emergency. Before suspending
or interrupting the Service (as aforesaid) NESMA shall use reasonable
endeavours to give you as much notice as possible.
4.4 You acknowledge that it is technically impracticable to provide the Service
free from errors and/or faults and NESMA does not undertake to do so. NESMA
shall provide a Helpdesk Facility to enable faults to be reported and resolved
but does not warrant that all faults will be corrected.
4.5 The obligations of NESMA to provide the Service shall be conditional upon
the Technical Requirements being satisfied;
4.6 Except as may be expressly stated in this Agreement, all warranties and
conditions, whether express or implied by statute, common law or otherwise are
hereby excluded to the fullest extent permitted by law.
4.7 You acknowledge that due to contention on the Internet, the speed of the
Service may be reduced or may not be available at times.
5. Your Obligations:
5.1 You agree that as part of your wish to take part in the Service, some minor
modifications may need to be made to your PC to make it operate with the
Service. It is your responsibility to ensure that such modifications do not
invalidate the terms of any warranty you may have concerning your PC. NESMA
shall incur no liability for any claim that your warranty has been invalidated
(if applicable) as a result of work carried out by you, NESMA or its agents in
order to make your PC operate with the Service.
5.2 You will be allocated both a user name and a password in order to access
the Service and you will be responsible for keeping your password confidential
and agree to take all necessary steps to ensure that it is kept secure and is
not disclosed to any unauthorized person. You will inform us upon becoming
aware of any suspected or actual unauthorized use of the Service and will take
all steps necessary (or requested by us) to prevent such use.
6. Use of the Service:
6.1 You shall not use the Service: (a) in a way that does not comply with the
terms of any legislation or any licence applicable to you or that is in any way
unlawful or fraudulent purpose or effect; (b) without prejudice to the
generality of (a) above, in connection with the carrying out of a fraud or
criminal offence against NESMA and/or its agents, or any public
telecommunications operator; (c) to send, knowingly receive, upload, download,
use or re-use any material which is abusive, indecent, defamatory, obscene or
menacing, or in breach of any copyright, confidence, privacy or any other
rights; (d) to send or procure the sending of any unsolicited advertising or
promotional material; (e) in a way that does not comply with any instructions
NESMA or its agents has given.
6.2 NESMA shall have the right to enforce such provisions set out in Clause 6.1
above by suspending or terminating the provision of the Service to you if NESMA
knows you are in breach of such obligations.
6.3 You will indemnify NESMA and/or its agents against any claims or legal
proceedings that are brought or threatened against NESMA and/or its agents by a
third party: (a) because the Service is used in breach of Clause 6.1 (a) to (f)
inclusive; or (b) in circumstances where you are in breach of Clause 6.2.
6.4 You will notify NESMA of any such claims or proceedings referred to in
Clause 6.3 and keep NESMA informed as to the progress of such claims and
proceedings.
6.5 You will use the Software in accordance with the Software End User Licence
Agreement.
7. Intellectual Property Rights:
7.1 You will agree to enter into any agreement reasonably required by the owner
of the copyright in any software made available to you for the purpose of
accessing the Service.
7.2 You acknowledge and agree that all intellectual property rights in the
Service (including, without limitation, any associated software) are vested and
shall remain vested in NESMA, its agents as appropriate.
8. Intellectual Property Rights Indemnities:
8.1 NESMA will indemnify you against all claims and proceedings arising from
the infringement of any intellectual property rights by reason of NESMA's
provision of the Service to you. As a condition of this indemnity you must: (a)
notify NESMA promptly in writing of any allegation of infringement; (b) make no
admission relating to the infringement; (c) allow NESMA or its agents to
conduct all negotiations and proceedings and give all their assistance in doing
so (NESMA will pay your reasonable expenses for such assistance); and (d) allow
NESMA or its agents to modify the Service, or any item provided as part of the
Service, so as to avoid the infringement provided that the modification does
not materially affect the performance of the Service.
8.2 The indemnity in Clause 8.1 does not apply to infringements caused by the
use of the Service in conjunction with other equipment or software not supplied
by NESMA or its agents, or to infringements caused by designs or specifications
made by you, or on your behalf. You will indemnify NESMA and its agents against
all claims, proceedings and expenses arising from such infringements or alleged
infringements.
9. Charges:
9.1 The payment you make covers the cost of setting up your NESMA account and
will also entitle you to receive acceleration services for a period as per the
“chosen Plan Type “from Activation date.
9.2 NESMA will Endeavour, where possible, to fix any errors and/or faults but
reserves the right to charge for additional functionality when available.
10. Limitation of Liability:
10.1 Neither party shall be liable to the other, either in contract, tort
(including negligence) or otherwise for direct or indirect loss of profits,
business or anticipated savings, nor for any indirect or consequential loss or
damage or for any destruction of or impairment of access to any data arising in
relation to this Agreement including, without limitation, NESMA's ability to
provide the Service.
10.2 The liability of NESMA in contract, tort (including negligence) or
otherwise in relation to this Agreement is limited to the price paid by you for
the Charges in the year (commencing from the Start Date or any anniversary of
the Start Date) in which the liability first arose.
10.3 NESMA or its partners warrants the physical media (i.e CD-Rom) and the
physical documentation, to be free of defects in materials and workmanship for
a period of 90 days from the original purchase date. If notified within this
warranty period and if such notification is determined to be correct, NESMA or
its partners will, at its sole discretion, repair or replace the media or
documentation affected. This limited liability is void if the damaged or defect
has resulted from accident, abuse or misapplication.
10.4 Each provision of this Agreement, excluding or limiting liability,
operates separately. If any part is held by a court to be unreasonable or
inapplicable, the other parts shall continue to apply.
11. Term and Termination:
11.1 This Agreement may not be terminated for any reason from the date of
purchase and do not qualify for any refund. This Agreement shall last for a
period as per the declared number of days/bandwidth of the purchased plan.
11.2 Other than this you will not be entitled to a refund in full or in part
for the remainder of the term of this Agreement.
11.3 In the event that NESMA suspends the Service to you pursuant to any breach
by you of our payment terms, or in accordance with any pertinent clauses
pursuant to this Agreement, you will not be entitled to a refund.
11.4 Termination in accordance with this Clause 11 shall not prejudice or
affect any right of action or remedy which shall have accrued or shall
thereafter accrue to either party and all provisions which are expressed to
survive this Agreement or impliedly do so shall remain in full force and
effect.
11.5 Under this agreement, all Nesma services’ users do NOT have the right
& therefore can NOT ask to temporarily freeze or put their service on Hold
for any reason.
12. Force Majeure:
12.1 If either party is unable to perform any obligation under this Agreement
because of a matter beyond that party's reasonable control such as lightning,
flood, exceptionally severe weather, fire, explosion, war, civil disorder,
industrial disputes (whether or not involving that party's employees), or acts
of local or central Government or other competent authorities or events beyond
the reasonable control of that party's suppliers, the party will have no
liability to the other for that failure to perform.
12.2 If any of the events detailed in Clause 12.1 continue for more than one
month either party may serve notice on the other terminating this Agreement.
13. Variation:
NESMA reserves the right to vary the terms of this Agreement or the nature of
the Service (where the technical specification of the Service is varied) at any
time. The latest version of our Terms and Conditions will be available on our
website and you should make sure that you check for any changes on a regular
basis.
14. Miscellaneous:
14.1 The Agreement shall be governed by and construed in accordance
with Saudi Law and the parties hereby agree to submit to the exclusive
jurisdiction of the Saudi Courts in respect of any dispute or matter arising
out of or in connection with the Agreement.
14.2 This Agreement constitutes the entire agreement between the parties and
supersedes representations, communications and prior agreements (oral or
written). This Clause shall not apply to any statement, representation, or
warranty made fraudulently, or to any provision of this Agreement that was
induced by fraud for which the remedies available shall be all those available
under the law.
14.3 Any notice or other communication to be given under the Agreement must be
in writing to the other party and may be delivered or sent by email, pre-paid
first class letter post or fax transmission at the party to be served last
known address. Any notice or document shall be deemed served if delivered, at
the time of delivery; emailed, at the time of delivery to your email server;
posted, 48 hours after posting; and if sent by facsimile transmission, at the
time of transmission.
14.4 This Agreement shall not be assigned, sub-contracted, sub-licensed or
otherwise disposed of by you. NESMA reserves the right to assign, sub-contract
or otherwise transfer its obligations to provide the Service.
14.5 The illegality, invalidity or unenforceability of any provision this
Agreement shall not affect the continuation in force of the remainder of this
Agreement.
14.6 A person who is not party to this Agreement shall have no right under the
Contracts (Rights of Third Parties) Act 1999 to enforce any of these terms.
This clause does not affect any right or remedy of any person that exists or is
available or otherwise than pursuant to that Act.
Mokafaat Nesma Terms & Conditions (Affiliate Program):
1. The affiliate program aims to extend the cooperation between websites and
increase their popularity through search engines all over the World Wide Web.
2. Nesma Internet has the full right to accept, reject, terminate or freeze any
affiliate request without any reason.
3. The content on the affiliate’s website(s) should be within the rules and
regulations of the Kingdom of Saudi Arabia and should respect the Islamic
traditions.
4. Nesma Internet has the full control with regards to the awards on Mokafaat
program.
5. Website/Portal owner get 10 points for each user register through his
website (On condition of accumulating minimum 5 points).
6. The statistics on Mokafaat website are the official reference for the number
of users.
7. Nesma Internet pledges to go back to affiliates with any announcements that
concern them.
8. Mokafaat Account (Username & Password) can be used for a maximum of 4
users concurrently.
9. Nesma Internet reserves the right to terminate any Mokafaat account of any
subscriber or user once it deems that he/she is abusing the system. And
termination of account is to be done without a prior notice.
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